Relief Worker- Transitional Housing Worker

Date Ad Posted: July 21, 2021

Job Region: Toronto

Role:

Margaret’s mission is to provide the continuum of housing and support services for women with mental illness through innovative programming, advocacy and education, which empowers them to build and reclaim their lives.

Reporting to the Program Director, the Relief Workers role is to provide support, life skills coaching and guidance to individuals living in the transitional housing program. She must collaborate in a warm and collegial fashion with team members including other employees, volunteers and clients, as well as, referral agencies to ensure successful and prolonged community integration and tenancy.

Responsibilities:

• Provides supportive counseling and life skills instruction to clients on an ongoing basis
• Guides clients in the decision making process, helping them evaluate options and information; acts as a sounding board as required and assists with life goal setting
• Advocates for clients who require assistance
• Facilitates meetings with clients ensuring that discussions are respectful and provide a safe environment for raising concerns and questions
• Provides crisis support for clients assessing physical and emotional states to ensure a safe environment for all individuals; performs emergency first aid as required
• Manages conflict and provides one-on-one support to clients in need
• Monitors symptoms of illness and impact on functioning and continued community tenancy
• Performs routine finance and administration tasks including but not limited to: maintaining confidential files; completing forms; petty cash transactions
• Participates in ongoing learning and development as required
• Performs additional tasks and special projects as required

Required Skills and Competencies:

• Experience working in a community agency or hospital environment as a support worker or social worker for 10years
• Experience working with individuals experiencing mental illness for 5 years
• Ability to work weekends and night shift mandatory
• Awareness of recovery principles
• Post-secondary education in social services, a degree in social work, college diploma in social services with a specialty in mental health or equivalent experience
• Life skills coaching and crisis management
• A strong desire to contribute to a community-based organization and the improvement of the quality of life for a marginalized community
• Excellent written and oral communication skills
• Superior interpersonal skills with a high level of social and emotional intelligence
• Ability to work with minimal supervision and in a team environment
• Approachable and sensitive to the needs of others
• Able to lift and bend and perform light maintenance tasks

Margaret Community and Housing Support Services are committed to Employment Equity. Only candidates selected for an interview will be contacted. Please no phone calls.

Email: Cover letter and resume to:

Anna Stranges: anna@margarets.ca

Relief Respite Worker

Date Ad Posted: July 21, 2021

Job Region: Toronto

Job Type: Contract

Role:

Margaret’s mission is to provide the continuum of housing and support services for individuals with mental illness through innovative programming, advocacy, and education, which empowers them to build and reclaim their lives.

Reporting to the Program Director, the r Respite Worker’s role is to provide support, orientation and information and referral services to individuals attending 24/7 Respite Services located at 21 Park Rd. The worker must collaborate in a warm and collegial fashion with team members including other employees, volunteers and clients, as well as, referral agencies and be willing to work evenings, overnights, and weekends.

Responsibilities:

• Provide a welcoming environment for individuals attending the drop in to keep out of the cold
• Orient participants to the rules and expectations of the drop-in
• Collect data as requested by the City of Toronto
• Link individuals to appropriate housing, medical, and social services
• Advocates for clients who require assistance
• Provides crisis support for clients assessing physical and emotional states to ensure a safe environment for all individuals; performs emergency first aid as required
• Manages conflict and provides one-on-one support to clients in need
• Monitors symptoms of illness and addictions and the impact of functioning on the individual and drop-in
• Performs routine finance and administration tasks including but not limited to: maintaining confidential files; completing forms; petty cash transactions
• Provide Harm Reduction Supplies, as well as, personal hygiene products and clothing as needed
• Ensure the facility is clean and maintained and hot meals and snacks are available to attendees
• Participates in ongoing learning and development as required
• Performs additional tasks and special projects as required*

Required Skills and Competencies:

• Experience working in a community agency
• Experience working with individuals experiencing mental illness and addictions
• Ability to work weekends and night shift mandatory
• Post-secondary education in social services, a degree in social work, college diploma in social services with a specialty in mental health and addictions or equivalent experience
• Crisis management
• A strong desire to contribute to a community-based organization and the improvement of the quality of life for a marginalized community
• Excellent written and oral communication skills
• Superior interpersonal skills with a high level of social and emotional intelligence
• Ability to work in a team environment
• Approachable and sensitive to the needs of others
• Able to lift and bend and perform light maintenance tasks
• Knowledge of available resources in the community.
• Margaret’s is an equal opportunity employer and encourages applications from members of diverse communities.

Margaret Community and Housing Support Services are committed to Employment Equity. Only candidates selected for an interview will be contacted. Please no phone calls.

Email: Cover letter and resume to:

Anna Stranges: anna@margarets.ca

Housing Support Worker

Date Ad Posted: July 21, 2021

Job Region: Toronto

Job Type: Contract Full Time

Job Description:

Reporting to the Manager of Housing and Experiential Learning, the Housing Support Worker’s role is to assist individuals in securing and sustaining housing through the development of housing readiness and provision of case management for homeless individuals. The worker must collaborate in a warm and collegial fashion with team members including other employees, volunteers, and residents.

Responsibilities:

• Work in partnership with the client to Access Basic Needs including food, clothing, furniture, and transportation assistance.
• Assist with Income Supports by assisting clients in accessing assistance programs including OW and ODSP, utility funds, trusteeship programs, and specialty funds such as the Rent Bank.
• Secure Housing and Sustain Tenancies by assisting clients in searching for, finding, and securing affordable housing.
• Provide 3rd Party Mediation
• Promote problem-solving by facilitating a discussion that focuses on clear communication and achievable solutions between clients and landlords.
• Offer Application Assistance for rental applications as well as other required documentation such as applying for personal identification documents, healthcare requests, training, jobs, etc.
• Make Links and Referrals by assisting clients with connections to all other housing stability resources, including healthcare, family support, immigration, training, and employment.
• Provide Information to Tenants and Landlords including resources, education, and legislation that contribute to the common goal of sustaining successful tenancies for the long term.
• Assist clients to maintain/develop a supportive network
• Develop and maintain collaborative relationships with key partners, supports, and community agencies
• Educate clients and service providers of crisis intervention, prevention, and management strategies
• Complete administrative requirements which include but are limited to—CAN Forms, OCANs, CBI, etc.
• Implement Program Evaluation and Client Satisfaction Surveys
• Attend networking committees
• Ensure that government reporting is completed
• Participate in and attend agency events (e.g. fundraisers, training, etc.)
• Work in collaboration with the City of Toronto
• Perform any other duties as required

Required Skills and Competencies:

• Minimum 3 years working experience with individuals experiencing homelessness
• University degree or college diploma in social services
• Ability to work with digital case management software
• Understanding of mental illness, addiction, and recovery
• Work from anti-oppression framework
• Familiarity with community resources and crisis services
• Experience in crisis intervention, mediation, and advocacy
• Must possess strong written and oral communication skills
• Willingness to work flexible hours
• A second language is an asset

Margaret Community and Housing Support Services are committed to Employment Equity. Only candidates selected for an interview will be contacted. Please no phone calls.

Email: Please forward cover letter and resume by July 30, 2021, to Anna Stranges: anna@margarets.ca