Housing Stabilization Worker

Position Type: Full time

Location(s): 301 Broadview Ave

Reporting to the Program Director, the Housing Support Worker role is to provide support, advocacy and guidance to the residents of Margaret’s off-site housing (St. Clair, Pears, Bathurst, Leonard, Ossington, Sudbury, Asquith, and Barrington Ave.). The worker must collaborate in a warm and collegial fashion with team members including other employees, volunteers and residents.

Responsibilities:

· Provide support to women and family members who are experiencing mental health crises. Support includes assessment, counselling, information and referral, crisis management, advocacy, etc. (case management) in the community and living in Margaret’s off site housing

· Work in partnership with clients to assist them in preventing and/or resolving crisis situations (e.g. harm reduction, suicide prevention, and non-violent crisis intervention), as well as, to maintaining and keeping their housing.

· Liaise with landlords/superintendents to address housing issues (eg. Complaints, rental arrears, etc.)

· Mediate issues between residents in shared living environments

· Ensure that apartment and furnishings are maintained in good order

· Assist in identifying and filling vacancies in housing

· Assist clients to maintain/develop a supportive network

· Facilitate access to required services, resources and supports

· Develop and maintain collaborative relationships with key partners, supports, and community agencies

· Educate clients and service providers of crisis intervention, prevention and management strategies

· Complete administrative requirements which include but limited to—Vital information forms, OCANs, CBI, etc.

· Implement Program Evaluation and Client Satisfaction Surveys

· Attend networking committees

· Ensure that government reporting is completed

· Participate in and attend to agency events (e.g. fundraisers, training, etc.)

· Perform any other duties as required

Qualifications:

• A degree or diploma in health or social services

• At least five years’ experience in the mental health system which includes forensics and crisis supports

• An understanding of the recovery model, anti-oppression work and a familiarity with issues affecting ethno-racial and lesbian, gay, bisexual, transgendered and queer communities

• Cultural Competency and strong assessment skills

• Be able to manage and administer medication

• Knowledge of existing services in the GTA

• Ability to work flexible hours

• Current first aid training

• Knowledge and understanding of trauma

Only those selected will be contacted. Margaret’s adheres to an equal opportunity employment policy.

Please submit your resume to: zaineb@margarets.ca

Compensation Type: Salary

Applicant should quote job: Aging at Home

Include the job title you are applying for in the email subject line.

Contract: Full time

Location: 221 Broadview Ave.

Reporting to the Program Director, the Program Coordinator role is to provide support to the Mental Health and Justice Program, Crisis Intervention, and Housing staff and clients. The worker must collaborate in a warm and collegial fashion with team members including other employees, volunteers and residents.

Responsibilities:

Client Services

· Coordinate referrals and first appointments from Access Point, Toronto South Detention Center, Probation and Parole, and others.

· Liaise with intake worker for case assignment and first appointment bookings

· Provide on-site support for walk in clients requiring Mental Health and Justice Supports

· Provide coverage for staff during illness and holidays either in the mental health and justice program, housing or crisis intervention

· Provide on call support to Mental Health and Justice Clients

Staff

· Recruit, interview and train new staff members with HR Generalist

· Provide staff supervision and scheduling

· Arrange training opportunities as required

· Complete probationary and yearly performance evaluation on staff

Administrative

· Ensure the completion of Community Business Initiative (CBI) and Ontario Common Assessment of Need (OCAN) for all intakes and discharges, as well as, reassessments.

· Work with Intake Worker to open and close files for all intakes and discharges.

· Collect Data for Management Information Systems and Common Data Set.

· Complete yearly program evaluation (Ontario Perception of Care)

· Attend program/management/staff meeting, as well as, networking and other committee meetings as required

Qualifications:

· A Masters Degree in Social Work, Social Services, or similar subject areas

· At least five years experience in the mental health system which includes forensics and crisis supports and three years in a supervisory capacity

· Ability to develop successful and collaborative partnerships with other community stakeholders.

· In-depth understanding of legal processes, systems, and resources

· An understanding of the recovery model, anti-oppression work and a familiarity with issues affecting ethno-racial and lesbian, gay, bisexual, transgendered and queer communities

· Cultural Competency and clinical supervision experience

· Knowledge of existing services in the GTA

· Ability to work flexible hours

· Current first aid training

· Knowledge and understanding of trauma

No phone calls please. Only those selected will be contacted. Margaret’s adheres to an equal opportunity employment policy.

Please submit your resume to: zaineb@margarets.ca

Include the job title you are applying for in the email subject line.

Position Type: Part-time (Weekend Only)

Job Region: Toronto

Location(s): 323 Dundas East

Reporting to the Program Director, the Housing Support Worker role is to assist individuals in securing and sustaining housing through the development of housing readiness and provision of case management for homeless individuals. The worker must collaborate in a warm and collegial fashion with team members including other employees, volunteers and residents.

Responsibilities:

· Promote a comfortable and safe environment where street-involved individuals feel engaged and involved in healthy activities;

· Report any safety issues or serious incidents that arise in the Respite Centre to Management Staff;

· Provide first aid as required;

· Identify overdose risk and administer naloxone as required;

· Build trusting and respectful relationships with individuals who access services;

· Ensure that all individuals who access the Respite Centre are aware of Centre Expectations and clients rights and responsibilities;

· When centre is full or client is on restricted list, provide referral to alternative shelter or respite site and assist in transportation;

· Ensure client’s immediate needs are identified and addressed, Ensure follow-up and document outcome;

· Link participants’ with housing, health and social services/supports (internal and external referrals);

· Provide crisis counseling and one-on-one support/brief intervention;

· Provide advocacy where required;

· Compile and maintain relevant referral sources and pertinent programs that benefit individual participants;

· Gather and present program statistics and other pertinent information in daily, monthly and annual reports;

· Ensure SMIS reports are updated nightly;

· Make sure that the Respite facility and program equipment are clean and orderly throughout the shift;

· Maintain appropriate documentation as required; and

· Other duties as assigned by senior management.

The Successful Candidate will:

· Working towards a degree or diploma from recognized post-secondary institution in a related field.

· Ability to work overnight or late night shifts

· Have demonstrated knowledge in working with homeless and diverse populations.

· Ability to work with and meet strict timelines; ability to think under stressed situations.

· Ability to deal with highly sensitive and personal information and maintain the appropriate safeguards for the confidentiality of Agency information and client records

· Possess good written and oral communication skills.

· Other languages are considered an asset.

Margaret Frazer House is committed to Employment Equity. Only candidates selected for an interview will be contacted. Please no phone calls.

Email cover letter and resume to: zaineb@margarets.ca

Include the job title you are applying for in the email subject line.

Position Type: Part-time 

Job Region: Toronto

Location(s): 323 Dundas East

Margaret’s Community and Housing Support Services is seeking a qualified applicant for the position of Food Service Chef. The successful candidate will be working with the Homeless, respite and drop-in clients at 323 Dundas St East location.

Responsibilities:

· Responsible to plan daily food menus and prepare nutritious meals for Homeless, Drop-in and Respite Client.

· Maintain food storage area in a well-organized and sanitary manner.

· Gather program statistic information and present the report to the supervisor.

· Responsible to monitor any work safety related issue, or workplace incident to the supervisor.

· Create work safety reports and present it to the supervisor.

· Supervise and give instructions to the food preparation and service staff

· Maintain all the work related documents.

· Ensure compliance with all health and safety regulation within the kitchen area.

· Supervise and coordinate activities of other cooks and staff member.

· Inspect supplies, equipment, and work areas for cleanliness and functionality.

· Other duties as assigned by senior management.

Qualifications

· College diploma or equivalent is preferred.

· Minimum 2 years of experience with large quantity cooking.

· Must have Food Handlers certificate, or be willing to be certified.

· Excellent communication and organizational skills.

· Strong knowledge in proper food handling, safety and sanitation standards

· Able to work in a fast- paced work environment.

Margaret Frazer House is committed to Employment Equity. Only candidates selected for an interview will be contacted. Please no phone calls.

Email cover letter and resume to: zaineb@margarets.ca

Include the job title you are applying for in the email subject line.