Housing Stabilization Worker

Position Type: Full time

Location(s): 301 Broadview Ave

Reporting to the Program Director, the Housing Support Worker role is to provide support, advocacy and guidance to the residents of Margaret’s off-site housing (St. Clair, Pears, Bathurst, Leonard, Ossington, Sudbury, Asquith, and Barrington Ave.). The worker must collaborate in a warm and collegial fashion with team members including other employees, volunteers and residents.

Responsibilities:

· Provide support to women and family members who are experiencing mental health crises. Support includes assessment, counselling, information and referral, crisis management, advocacy, etc. (case management) in the community and living in Margaret’s off site housing

· Work in partnership with clients to assist them in preventing and/or resolving crisis situations (e.g. harm reduction, suicide prevention, and non-violent crisis intervention), as well as, to maintaining and keeping their housing.

· Liaise with landlords/superintendents to address housing issues (eg. Complaints, rental arrears, etc.)

· Mediate issues between residents in shared living environments

· Ensure that apartment and furnishings are maintained in good order

· Assist in identifying and filling vacancies in housing

· Assist clients to maintain/develop a supportive network

· Facilitate access to required services, resources and supports

· Develop and maintain collaborative relationships with key partners, supports, and community agencies

· Educate clients and service providers of crisis intervention, prevention and management strategies

· Complete administrative requirements which include but limited to—Vital information forms, OCANs, CBI, etc.

· Implement Program Evaluation and Client Satisfaction Surveys

· Attend networking committees

· Ensure that government reporting is completed

· Participate in and attend to agency events (e.g. fundraisers, training, etc.)

· Perform any other duties as required

Qualifications:

• A degree or diploma in health or social services

• At least five years’ experience in the mental health system which includes forensics and crisis supports

• An understanding of the recovery model, anti-oppression work and a familiarity with issues affecting ethno-racial and lesbian, gay, bisexual, transgendered and queer communities

• Cultural Competency and strong assessment skills

• Be able to manage and administer medication

• Knowledge of existing services in the GTA

• Ability to work flexible hours

• Current first aid training

• Knowledge and understanding of trauma

Interested candidates please apply by November 8th, 2019. No phone calls please.

Only those selected will be contacted. Margaret’s adheres to an equal opportunity employment policy.

Please submit your resume to: zaineb@margarets.ca

Include the job title you are applying for in the email subject line.

Contract: Full time

Location: 221 Broadview Ave.

Reporting to the Program Director, the Program Coordinator role is to provide support to the Mental Health and Justice Program, Crisis Intervention, and Housing staff and clients. The worker must collaborate in a warm and collegial fashion with team members including other employees, volunteers and residents.

Responsibilities:

Client Services

· Coordinate referrals and first appointments from Access Point, Toronto South Detention Center, Probation and Parole, and others.

· Liaise with intake worker for case assignment and first appointment bookings

· Provide on-site support for walk in clients requiring Mental Health and Justice Supports

· Provide coverage for staff during illness and holidays either in the mental health and justice program, housing or crisis intervention

· Provide on call support to Mental Health and Justice Clients

Staff

· Recruit, interview and train new staff members with HR Generalist

· Provide staff supervision and scheduling

· Arrange training opportunities as required

· Complete probationary and yearly performance evaluation on staff

Administrative

· Ensure the completion of Community Business Initiative (CBI) and Ontario Common Assessment of Need (OCAN) for all intakes and discharges, as well as, reassessments.

· Work with Intake Worker to open and close files for all intakes and discharges.

· Collect Data for Management Information Systems and Common Data Set.

· Complete yearly program evaluation (Ontario Perception of Care)

· Attend program/management/staff meeting, as well as, networking and other committee meetings as required

Qualifications:

· A Masters Degree in Social Work, Social Services, or similar subject areas

· At least five years experience in the mental health system which includes forensics and crisis supports and three years in a supervisory capacity

· Ability to develop successful and collaborative partnerships with other community stakeholders.

· In-depth understanding of legal processes, systems, and resources

· An understanding of the recovery model, anti-oppression work and a familiarity with issues affecting ethno-racial and lesbian, gay, bisexual, transgendered and queer communities

· Cultural Competency and clinical supervision experience

· Knowledge of existing services in the GTA

· Ability to work flexible hours

· Current first aid training

· Knowledge and understanding of trauma

Interested candidates please apply by November 8th, 2019. No phone calls please.

Only those selected will be contacted. Margaret’s adheres to an equal opportunity employment policy.

Please submit your resume to: zaineb@margarets.ca

Include the job title you are applying for in the email subject line.